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Contributor:
James.Maude
July 13th, 2015

Hacking Team – Zero Day Any Day

In InfoSec these past few weeks it has been impossible to miss the news that the secretive spyware company known as Hacking Team has been breached and their files posted online. This compromise has resulted in 400GB of confidential data being released online and caused widespread embarrassment for the company and clients alike.

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The endpoint security paradox

One thing that troubles me when speaking to clients, from SMBs to truly global enterprises, is a number of times I see technology driving security strategies and not the business requirements. So many organizations work in silos and not co-ordinating their IT security strategy. It is important to understand WHY you are embarking on a particular security project and how this fits with the wider strategic goals of your company. This, of course, takes longer to start with but significantly shortens deployment life cycles and wasted effort.

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An ounce of prevention is worth a pound of cure

Gartner recently published its paper; “The Real Value of a Non-Signature-Based Anti-Malware Solution to Your Organization”, providing insight into how non-signature approaches to malware prevention can not only prevent attacks but offer reduced footprints on the endpoint. As you would expect Avecto is mentioned as one of the vendors in this space.

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It’s a bug, Jim, but not as we know it

Somewhere, in most organizations’ bug-tracking system, there’s a dark corner. It’s a place where – at best – people go to have an opinionated argument. At worst, it’s a place that bugs go to die. It’s the usability bug receptacle.

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Customer service lessons from the meerkat

There are many aspects of customer service that are often portrayed as more complicated than they really are. This happens in all industries; sometimes for good reason, but regularly it occurs unnecessarily. 

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You only hear what you want to

If you were listening to popular music in the mid-90s, you doubtless remember “Stay” by Lisa Loeb. I don’t know if the person who told her that she “only hears what she wants to” was a cognitive psychologist, but there was certainly truth in that remark – not just for Lisa, but for all of us.

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