- January 22nd, 2017
Recently I was in a meeting discussing a customer that had been particularly slow to adopt our solution and someone said to me “Isn’t that your job?” and for a moment I felt personally culpable for the failure of a speedy time-to-value for customer X.
- December 12th, 2016
Talent. It’s not necessarily hard to find, but to tempt that talent away from their current employer, well that’s another matter. The most successful team members in any organization are exactly that; successful. Their W2s are off the charts, colleagues, both former and current rave about their skills, and customers welcome them with open arms. So, if your market is booming and anyone who’s anyone is hiring, why would a talented person leave their current role? And more importantly, why would they join your company?
- September 16th, 2016
For a long time, the threat intelligence landscape could be likened to an archipelago; a collection of islands. There were a few bridges here and there but the various islands remained largely inaccessible. It became clear, however, that in this era of rapidly evolving and advanced threats, we needed to find a way to build those bridges, to join the dots and ensure each part of the ‘security archipelago’ is not only connected, but integrated, with open channels of communication.
- June 30th, 2016
After 8 months of being part of Avecto, the big move from the UK to Boston finally came around, saying goodbye to friends, family and of course my old job. No more time differences, no more typing in +1 whenever I call the states, and apparently no more rainy Manchester days – well, fingers crossed.
- May 27th, 2016
There are many aspects of customer service that are often portrayed as more complicated than they really are. This happens in all industries; sometimes for good reason, but regularly it occurs unnecessarily.